This is an online portal where you can access your emails. With your Office plan, you have access to OWA. If you would prefer to view your email via a client such as Microsoft Outlook, please call our Sales Team on 03 to talk about your options. Please be advised however that you will have to permanently need to login via a web browser and will not be able to view these emails locally. One way to circumvent this issue is to login via the Outlook Web App as shown below. This decision will require an update to any connection using Basic Authentication to switch to Modern Authentication which uses superior security techniques to keep your connection secure. Microsoft has taken the decision to deactivate any connection using Basic Authentication. Traditionally, this was enabled as default on applications predating 2016.īasic Authentication has become outdated and there are security risks associated with its continued use.

It’s the method that applications use to send your username and password to the Microsoft services. Unfortunately, we are unable to make any required changes for you as it’s a local setting on your affected device.īasic Authentication is a method used to connect to email servers. We have put together this handy support guide to help you identify if you’ll be impacted by this change and what you can do to make sure your emails continue to function.

From that date, only email clients that support Modern Authentication will be able to connect to the service. From 1 st October 2022 the Microsoft 365 service will no longer support Basic Authentication.

Outlook web access